Frequent Questions

+Question #1 What can I do if my safety switch trips?
This means that the switch has detected a faulty appliance and in turn cut off the electricity. To find out which appliance is faulty you have to unplug every electrical appliance (remembering fridges, dishwashers, central heaters, pool equipment.) Now turn the safety switch back on and then plug all the appliances back into their powerpoints one at a time until the safety switch trips. The appliance that makes the safety switch trip is faulty and therefore needs repairing or replacing. 

+Question #2 Do these new compact fluorescent long lasting globes actually save power?
These globes (according to the wattage) do save a considerable amount of power which would be noticed over the period of a year. These globes also last a lot longer than your standard globe. These globes will cost you a lot more than a standard globe but will become chaeper in time.

+Question #3 Can I put dimmers throughout my house?
Dimmers can be used to dim all types of light except for fluorescent lighting. New switches will need to be installed in order to accomodate for the dimmer.

+Question #4 Can sensors be attached to my outdoor lighting?
Sensors can be installed anywhere on a home that can be accessed. Some spot lights and flood lights come with sensors as an all in one unit but where there are existing light fittings a range different colours and shapes) of sensors can be used.

+Question #5 If my wiring is okay but I suspect my switchboard is outdated do i need to replace it?
Modern day switchboards come with switch type circuit breakers and safety switches which help to save lives and prevent you and your family from being electricuted. Not only are these switchboards safer but also make resetting of circuits easier. Faults and problems are easier to detect and the chance of an electrical fire is greatly decreased.

+Question #6 How do I know when my house needs to be rewired?
If you suspect your home needs to be rewired (wiring looks old, outdated switchboard with ceramic fuses, loss of power in parts of house) then it is essential that you get it checked out as this can lead to fires and blackouts. Old wiring can someties be detected by brittle black rubber insulation or even cotton insulated cables in wooden ducts.

+Question #7 What is the difference between 3 phase and single-phase electricity

Single phase:   a circuit that consists of three wires – live, neutral, and ground (earth). The main breaker in a single phase system is a single pole breaker, resembling the others in the panel, only with a higher capacity.

Three phase:   a circuit where the main breaker switches off three poles. For most home owners this is the equivalent of having 3 separate main breakers that are divided among the circuits of the home. There are 5 wires that normally constitute a three phase line, although in many homes the three phases simply supply the main and sub panels, but continue throughout most of the home as single phase lines. In most homes there are not many devices that run on three phase electricity. However, examples may include a three phase central air conditioner, a three phase oven, a 3 phase swimming pool pump, or a large 3 phase hot water boiler.